• 0 Posts
  • 17 Comments
Joined 2 years ago
cake
Cake day: July 7th, 2023

help-circle
  • Why do you assume everyone on this site is exactly the same? Is it that hard to grasp that there’s a spectrum of people who are at different stages in their lives with different amounts of money?

    Also, how much do you think this cost? A bus billboard goes for what, $300-500 a month? Is it that crazy to imagine there are people here that don’t have that much free money?







  • The script doesn’t go away when you replace a helpdesk operator with ChatGPT. You just get a script-reading interface without empathy and a severally hindered ability to process novel issues outside it’s protocol.

    The humans you speak to could do exactly what you’re asking for, if the business did not handcuff them to a script.

    But they do handcuff them to a script… at least 1st and 2nd level tech support. That’s the point. It’s so fucking awful. It’s a barrier to keep you from the more highly paid tech support people who may actually be able to answer your questions. First you have to wait on hold to make sure you think it’s worth wasting their time on your annoying problem, THEN it’s a maze you have to navigate, and then whoops you just got hung up on… so sorry, start all over! LLMs are (can be) so much better at this!



  • That’s 99% of what I’m looking for. If I’m figuring something out by myself, I’m not looking it up on the internet.

    I’m an engineer and I’ve found LLMs great for helping me understand an issue. When you read something online, you have to translate from what the author is saying into your thinking and I’ve found LLMs are much better at re-framing information to match my inner dialog. I often find them much more useful than google searches in trying to find information.


  • blady_blah@lemmy.worldtomemes@lemmy.worldNot all ai is bad, just most of it
    link
    fedilink
    arrow-up
    4
    arrow-down
    3
    ·
    edit-2
    7 months ago

    I already use LLMs to problem solve issues that I’m having and they’re typically better than me punching questions into Google. I admit that I’ve once had an llm hallucinate while it was trying to solve a problem for me, but the vast majority of the time it has been quite helpful. That’s been my experience at least. YMMV.

    If you think LLMs suck, I’m guessing you haven’t actually used telephone tech support in the past 10 years. That’s a version of hell I wish on very few people.


  • I am totally looking forward to AI customer support. The current model of a person reading a scripted response is painful and fucking awful and only rarely leads to a good resolution. I would LOVE an AI support where I could just describe the problem and it gives me answers and it only asks relevant follow up questions. I can’t wait.





  • The issue is that romance tends to be prioritized over friendship in media even for straight relationships

    This doesn’t seem strange to me. Personally I do this. I’m in a committed long term relationship married, but even before that I prioritized romantic relationships above friendships. I don’t get why this is weird (forgetting the exaggerated “I met this guy I have nothing in common with 2 days ago and we’re so totally in love” part).