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Joined 2 years ago
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Cake day: June 21st, 2023

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  • Hawke@lemmy.worldtomemes@lemmy.worldHonest mistake
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    3 months ago

    Probably just different grocery stores with different patterns and workflows.

    My experience is a normal checkout line is usually a reasonable wait so unless someone bought three carts of groceries they’ll get through before too long.

    In contrast the self checkout is a clusterfuck of idiots who don’t know how to use it, people not sure where to stand while they wait because there aren’t really lines, and 1 frazzled attendant trying to cover 6-8 people simultaneously screwing up their self-checkout.

    I fucking hate going to the grocery store though.

    On this we agree!


  • Hawke@lemmy.worldtomemes@lemmy.worldHonest mistake
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    3 months ago

    That sounds like a dream self-service option.

    in my experience it is:

    1. Go put it all the things in the cart
    2. Unpack each thing from the cart.
    3. For each thing: scan it, weigh it, maybe you pack it in a bag. You get three bags, so no real option to organize, and hope you like plastic bags. Also zero table space to work with.
    4. As you go, put the things you scanned on the cart with the stuff you have yet to scan, don’t mix anything up though!
    5. if you scan too fast or encounter an item that is wrong in the system: get fucked wait a few min for an attendant to punch in their PIN so you can try again. If that doesn’t work, get fucked wait for a supervisor to come around and override whatever shit their system is doing wrong.
    6. If you scan too slow or look at a prompt too long get fucked an attendant will be on your ass instantly to demand to know what you’re doing wrong. Yes this is contrary to the above wait time, and I don’t know why both of those things are true.

    So yeah you can probably see why I hate self checkout.


  • Hawke@lemmy.worldtomemes@lemmy.worldHonest mistake
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    3 months ago

    Not only do I not work here, I wish to spend as little time here as possible.

    So I’ll hand the scanning and bagging task to someone who has been doing it every day for years and can get that done quickly, in the lane where they provide enough table space to actually work, two people to do the two jobs of scanning and bagging… and all that without the extra steps of weighing every individual item, stopping for assistance if you look at it funny, and stopping to upsell you on the fucking loyalty program.

    Grocery pickup > normal checkout > self checkout.