I don’t know if this is relevant, but I deal a lot with MS support in my role at work. There is some built in AI that you need to go through in order to open a support case, and it’s about 85% useless, and also has a caveat at the end that says “AI provided information may be incorrect”. However, there are cases where it’s useful, and I don’t have to deal with a human who copies and pastes a novel in their email to tell me they’re working on it.
Ive had cancellations processed after product upgrades and it went through in less than a day, and I didn’t have to read 5 paragraphs of bullshit canned script from a human. So it’s not all bad, I guess.
That’s the extent to which I use AI for work. I can’t imagine another use case where I wouldn’t have to double check everything, and if I have to do that, I may as well just do it myeself.
I don’t know if this is relevant, but I deal a lot with MS support in my role at work. There is some built in AI that you need to go through in order to open a support case, and it’s about 85% useless, and also has a caveat at the end that says “AI provided information may be incorrect”. However, there are cases where it’s useful, and I don’t have to deal with a human who copies and pastes a novel in their email to tell me they’re working on it.
Ive had cancellations processed after product upgrades and it went through in less than a day, and I didn’t have to read 5 paragraphs of bullshit canned script from a human. So it’s not all bad, I guess.
That’s the extent to which I use AI for work. I can’t imagine another use case where I wouldn’t have to double check everything, and if I have to do that, I may as well just do it myeself.